Shipping & Returns

AUSTRALIAN SHIPPING INFORMATION

Naxos offers free shipping for all Australian orders over $100 with eParcel shipping service

• $6.90 shipping for regular mail
• $9.50 shipping fee for express mail

WE SHIP WORLDWIDE!

Naxos offers the following services for destinations outside of Australia:

• DHL Global Mail A regular mail service include tracking number, depends on destination delivery time will be 5-14 days. Available to ALL countries. The Parcel will be delivered as registered air mail by the local post office at country of destination.
• FedEx Fast Courier service, usually arrive within 3-5 days.

RETURN POLICY

Naxos is pleased to offer a satisfaction guarantee for all items purchased from us. Providing garments are returned to us in their original condition and packaging, unworn, unwashed. We offer a 30 day refund or exchange policy. If your original invoice had free postage we will deduct $10 for postage and handling

NOTE: Refunds can not be issued for Reduced items or during special sales.

If you would like to exchange your products:

• Please contact us so we can check availability.
• Pay the re-postage $7 for regular mail or $10 for express to our paypal account, [email protected], and send us the transaction ID of this payment
• Send the item in its original packaging with tags to Naxos, Unit 14, 25 Narabang Way Belrose 2085 NSW, Australia
• Write your order number and name clearly on the parcel