Shipping & Returns


Naxos offers free shipping for all Australian orders over $100 with eParcel shipping service

Orders under $100:

  • $6.90 shipping for regular mail
  • $9.50 shipping fee for express mail
free shipping within australia


Naxos is pleased to offer a satisfaction guarantee for all items purchased from us. Providing garments are returned to us in their original condition and packaging, unworn, unwashed. We offer a 30 day refund or exchange policy. If your original invoice had free postage we will deduct $10 for postage and handling

NOTE: Refunds can not be issued for Reduced items or during special sales.

If you would like to exchange your products:

  • Please contact us so we can check availability.
  • Pay the re-postage $7 for regular mail or $10 for express to our paypal account, [email protected], and send us the transaction ID of this payment
  • Send the item in its original packaging with tags to Naxos, Unit 14, 25 Narabang Way Belrose 2085 NSW, Australia
  • Write your order number and name clearly on the parcel